products

Can the Golden Alchemy Oil be used on sensitive skin?

Yes, we formulate with whole plant infusions and balanced ratios of essential oils to ensure compatibility with most skin types. However, we recommend a patch test if you have particularly sensitive or reactive skin.

What makes this body oil different from others?

Our body oil is a luxurious blend crafted with whole plant infusions, sacred resins like frankincense and myrrh, and the rare, exquisite rose otto essential oil. Through a meticulous 3-step extraction process applied to all our resins and herbs, we capture the full potency of their bioactive compounds—such as the boswellic acids in frankincense—ensuring maximum therapeutic benefits. Produced in small batches, each bottle preserves the integrity of these precious ingredients, delivering an unparalleled experience for your skin and senses.

Is this a sustainable product?

Absolutely. Our ingredients are responsibly sourced, and we prioritize ethical practices, from production to packaging, to ensure minimal environmental impact.

Why don’t you use synthetic fragrances or preservatives?

We believe in honoring the skin and body with ingredients as pure and close to nature as possible. Synthetic fragrances and preservatives can disrupt your skin's natural balance, while our oil harnesses the gentle, safe power of nature to nourish and protect.

What is my products shelf life/expiration?

We recommend a shelf life of one year from the moment you open your bottle, and we encourage opening it within six months of its creation date for the freshest experience. Each batch is freshly crafted to ensure peak potency.

While our products can often remain safe well beyond this timeline under optimal conditions, we like to think of them as akin to fresh, nourishing foods. Indulge often once opened, savoring the full spectrum of nutrients and goodness at their very best.

Are your products safe to use during pregnancy or while nursing?

Our products are made with high-quality, organic ingredients that are gentle and nourishing. Many of our formulations are safe for use during pregnancy and breastfeeding, but we always recommend reviewing the ingredient list and consulting your healthcare provider to ensure they’re right for you and your unique needs.

returns

Do you accept returns or exchanges?

Because each of our products is thoughtfully handcrafted in small batches, we are unable to accommodate returns or exchanges due to general dissatisfaction. We encourage you to reach out with any questions about our collection before making a purchase—our team is here to guide and support you in selecting the perfect items for your journey.

Can I make changes to or cancel my order?

We strive to process your order as quickly as possible, which means there’s only a short window to make changes before it’s prepared for shipping.

If you need to make any adjustments, please email us at info@ofrain.co right away with your full name and order number. We’ll do our best to accommodate your request!

What should I do if my product arrives damaged?

If your package arrives damaged, please email us at info@ofrain.co within 24 hours of delivery with your full name, order number, and photos of the damaged item(s). Please keep the original packaging as we may request it for processing the claim. We will replace damaged items as quickly as possible.

shipping

Do you ship internationally? 

Yes — we proudly ship worldwide.
International shipping rates are calculated at checkout based on your location and order weight. Customers are responsible for any customs duties, VAT, or import taxes charged by their country.

Please note: We currently do not ship to certain countries due to customs restrictions or delivery issues.